FAQs

1. What types of products do you offer? 

We offer a range of luxury candles, including refillable candle tins and stoneware candle cases. Each product is handcrafted using high-quality soy wax and fine fragrance oils.

2. Why choose soy wax over traditional paraffin wax?  

Soy wax is a natural, renewable resource that burns cleaner and longer than paraffin. It produces less soot, making it a healthier choice for your home and the environment.

3. Are your candles and diffusers handcrafted?  

Yes! All our products are handcrafted with care by our mother and daughter team, Melissa and Lillia. We take pride in creating each item with attention to detail and a passion for quality.

4. How do refillable candles work?  

Our refillable candles are designed for sustainability. Once your candle has burned down, simply purchase a refill tin and replace the tin in the original container, allowing you to enjoy your favourite fragrance without creating waste.

5. How long can I expect my candle to burn?  

Burn time varies depending on the size of the candle, but our soy candles typically last around 40 hours. For optimal burn time, we recommend following the care instructions provided with your candle.

6. Are your fragrance oils safe? 

Absolutely! We use only fine fragrance oils that are phthalate-free and compliant with safety regulations, ensuring a safe and enjoyable experience in your home.

7. Can I customise my fragrance?  

While we currently offer a curated selection of fragrances, we welcome feedback and suggestions for future scents. Stay tuned for special collections and seasonal releases!

8. How can I contact you for further questions?  

You can reach out to us through our contact page, and we’ll be happy to assist you with any inquiries or concerns you may have.